Comcast Xfinity Outage in Boston, Massachusetts (2024)

Comcast Xfinity Outage in Boston, Massachusetts (1)

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The latest reports from users having issues in Boston come from postal codes 02127, 02128, 02293, 02118, 02119, 02116, 02114 and 02215.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Boston, Massachusetts (9)

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Boston, Massachusetts (10)

    Internet (60%)

  2. Comcast Xfinity Outage in Boston, Massachusetts (11)

    TV (13%)

  3. Comcast Xfinity Outage in Boston, Massachusetts (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Boston, Massachusetts (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Boston, Massachusetts (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in Boston, Massachusetts (15)

    Phone (3%)

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Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Waltham, Boston, Dorchester, Everett, Somerville, Charlestown, Stoneham, Melrose, Roslindale, Peabody, Cambridge, Medford, Arlington, Newton and Brighton.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Boston, Massachusetts (16)WalthamInternet
Comcast Xfinity Outage in Boston, Massachusetts (17)BostonInternet
Comcast Xfinity Outage in Boston, Massachusetts (18)BostonE-mail
Comcast Xfinity Outage in Boston, Massachusetts (19)DorchesterInternet
Comcast Xfinity Outage in Boston, Massachusetts (20)EverettInternet
Comcast Xfinity Outage in Boston, Massachusetts (21)BostonInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

  • Comcast Xfinity Outage in Boston, Massachusetts (22)Travis Alpert (@TraviBean) reported fromLynn Community Based Outpatient Clinic (CBOC), Massachusetts

    @JawnnySoprano @ThePlasteredOne if you using Comcast hit the Xfinity button. Main menu. Set up. Audio set up. Then turn descriptive video service off.

  • Comcast Xfinity Outage in Boston, Massachusetts (23)Ken Patten (@mundaneken) reported fromSalem, Massachusetts

    @dem0n1 I hate Comcast so much. There’s no justification for charging individual consumers $100/month for decent speed Internet access. It’s blatant price gouging by a socially indifferent mega-monopoly with a huge lobbying budget to keep the scam going. Worst US customer service too.

  • Comcast Xfinity Outage in Boston, Massachusetts (24)(◕‿◕✿) (@sarahdougenik) reported fromQuincy, Massachusetts

    If I can’t see @YetideBadaki and the rest of the #GodSquad every week once #AmericanGods comes back, we’re going to have PROBLEMS, @Xfinity #KeepSTARZ @STARZ

  • Comcast Xfinity Outage in Boston, Massachusetts (25)Phil R. (@jinzilla20) reported fromNewton, Massachusetts

    .@universalhub @14thVillage @comcastcares Major #Comcast #XFinity outage in South #NewtonMA right now, including Internet and landlines (potentially dangerous for impacted seniors). No ETA yet either (& very little transparency/communication) #ComcastOutage #ItsComcastic

  • Comcast Xfinity Outage in Boston, Massachusetts (26)Kyle Mullins (@kylevmullins) reported fromBoston, Massachusetts

    @BridgetCass I was wondering if we'd have the same worst, lol! I also considered The Fray from that time at the Xfinity Center but ultimately their set ended up being ok I think.

  • Comcast Xfinity Outage in Boston, Massachusetts (27)Patrick Maguire (@PatrickMBoston) reported fromBoston, Massachusetts

    Just got off the phone after an hour of troubleshooting with a Comcast CSR who couldn't fix the connectivity issue. She scheduled a technician for Thursday and the last thing she said before hanging up was a scripted, "Don't forget to put a smile on your face. " 😐 #No

  • Comcast Xfinity Outage in Boston, Massachusetts (28)Phil R. (@jinzilla20) reported fromNewton, Massachusetts

    .@universalhub Major #Comcast outage in South #NewtonMA right now, including Internet and landlines (potentially dangerous for seniors living in the area). No ETA yet either (& very little transparency about a widespread #ComcastOutage) @comcastcares #ItsComcastic

  • Comcast Xfinity Outage in Boston, Massachusetts (29)Its Halloween time witches!!!👏🏾👏🏾 (@hill_imani) reported fromBoston, Massachusetts

    **** @Xfinity!! Worst system ever

  • Comcast Xfinity Outage in Boston, Massachusetts (30)NasDaddy (@NasGuyBoston) reported fromMalden Centre, Massachusetts

    @ComcastCares #StreamAssist NBC has been removed from our channel list. We would like this issue resolved. Customer service was not helpful.

  • Comcast Xfinity Outage in Boston, Massachusetts (31)Tania Del Rio (@TaniaDelRioS) reported fromBoston, Massachusetts

    Build a moat full of snakes around @comcast customer service instead.#ImpeachmentHearings

  • Comcast Xfinity Outage in Boston, Massachusetts (32)Denis (@mtnbikerdenis) reported fromSwampscott, Massachusetts

    @derek1379 @bobpockrass @NASCARONFOX Burton has been awful. He wrecks in trucks & xfinity. As bad as Decker.

  • Comcast Xfinity Outage in Boston, Massachusetts (33)Tony Gird (@TonyGird) reported fromSalem, Massachusetts

    @ErnieBochJr Hey EBJ....loved Fios until I went Comcast Xfinity. No looking back. Picture, internet speed, customer service all great.

  • Comcast Xfinity Outage in Boston, Massachusetts (34)Emerson Lotzia, Jr. (@EmersonLotzia) reported fromBoston, Massachusetts

    @Slytherintit* Xfinity needs to get its sh*t together and put an end to whatever greedy ass dispute they have with ACCN.

  • Comcast Xfinity Outage in Boston, Massachusetts (35)Craig Goedecke (@NeWeathereye) reported fromWeymouth Landing, Massachusetts

    @JBrewerBoston25 @comcast @Xfinity @Patriots Hi Jason..We had the issue but fixed it by going to your audio options . go to sap and make sure its on english and not spanish..

  • Comcast Xfinity Outage in Boston, Massachusetts (36)goose game enthusiast 🦢 (@marxatfarpoint) reported fromSomerville, Massachusetts

    @FeFiFoFamby @LeifTheTank We're moving next week and I'm going to absolutely roast Comcast when I call them to either transfer or cancel, depending on their level of contrition for their sins

  • Comcast Xfinity Outage in Boston, Massachusetts (37)Bill (@billcom2) reported fromDedham, Massachusetts

    @comcastcares DM. A rep and after a short conversation, she never got back to me. I’m losing my patience with Comcast.

  • Comcast Xfinity Outage in Boston, Massachusetts (38)DaveAhern (@DaveAhern) reported fromBoston, Massachusetts

    @bcinterruption But not if you get your tv service through @Xfinity / @comcast.

  • Comcast Xfinity Outage in Boston, Massachusetts (39)Bill (@billcom2) reported fromDedham, Massachusetts

    @comcastcares , I talked to customer cares today, I’m a x1 customer for 6 years, mobile customer for over 2 years, trying to take advantage of your iPad promotion, on the phone you guys say everything is ok to get it, I go to store on 2 different times, and get denied.

  • Comcast Xfinity Outage in Boston, Massachusetts (40)Phil R. (@jinzilla20) reported fromNewton, Massachusetts

    .@universalhub @14thVillage @NewtonMAPatch @newtonpolice: @Comcast @Xfinity has been out since 3:30AM in Roosevelt Road area of #NewtonMA. No internet, no landlines, no ETA, or even an acknowledgment "we're aware of the problem and working on it" 😡 #ComcastOutage #ItsComcastic

  • Comcast Xfinity Outage in Boston, Massachusetts (41)Jamo116 (@jamo116) reported fromMarblehead, Massachusetts

    @comcastcares I WANT THE ACC NETWORK! #accnetwork

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Boston, Massachusetts (42)@catonahill Release the election! MASK UP 😷! (@catonahill) reported

    Happy Thanksgiving to you and your family. I have been receiving MSNBC on demand. Comcast has offered it for free. No news today. I’m a gold star customer. My plan can’t get msnbc. I am aware of this. Please return msnbc to me. I’m lost without it. TY

  • Comcast Xfinity Outage in Boston, Massachusetts (43)Normal Al Yankovic (@bhighphoto) reported

    @comcastcares 100% dropping you guys ASAP, your internet already sucks and now you’re gonna cap it and charge more? Lol @verizonfios hmu

  • Comcast Xfinity Outage in Boston, Massachusetts (44)Sleepy Tiff 💤 (@tiffyyxox) reported

    @shanmcca Cancel and just get a firestick. You can get Hulu live and not have to worry about Comcast

  • Comcast Xfinity Outage in Boston, Massachusetts (45)Dan Kimerling (@dkimerling) reported

    @pitdesi @Xfinity I suspect it's related to a power outage in SF

  • Comcast Xfinity Outage in Boston, Massachusetts (46)VOTED (@vibrotronica) reported

    The Xfinity Christmas commercial is the worst thing ever filmed.

  • Comcast Xfinity Outage in Boston, Massachusetts (47)vista (@mindofvista) reported

    @IllusionistRuss @xfinitymobile good luck. i can’t get any answer from them. i ordered mine on oct 18th and it was supposed to be here yesterday, but it never shipped. i was told my order was canceled, pending, and shipped by 3 different xfinity people. they have the WORST customer service

  • Comcast Xfinity Outage in Boston, Massachusetts (48)Kashif Khan (@k4shif) reported

    @dsilverman @jbrodkin @arstechnica I had them when I first moved in to the neighborhood ( only option at the time) and it was never really stable. After that, I still see people experiencing downtime on our facebook group, though they are much cheaper than Xfinity. Kinetic is even cheaper but hardly any reviews.

  • Comcast Xfinity Outage in Boston, Massachusetts (49)Turasleon (@Turasleon) reported

    @comcast @Sheersocial Yeah, the second I have a viable alternative I'm dropping Comcast. This is a completely unacceptable decision, at the worst possible moment. This is scummy at the worst levels, and the company should be ashamed of its greed.

  • Comcast Xfinity Outage in Boston, Massachusetts (50)GameStatsNow.com (@Game_Stats_Now) reported

    @comcastcares The big issue with what you're doing right now is you're trying to capitalize on the pandemic by removing an unlimited cap and raising prices next year. You guys are literally no different than people that bought all the hand sanitizer and tried to profit @ $50 a bottle.

  • Comcast Xfinity Outage in Boston, Massachusetts (51)EleMir (@dj_elemir) reported

    Despite this year being a terrible one, I'm thankful for my close friends and the ability to improve my creative side.You know what I'm NOT thankful for?Internet data caps. I would like to download this 40GB game but nooo I gotta wait. Greedy *** #comcast #xfinity 😒

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Comcast Xfinity Outage in Boston, Massachusetts (2024)

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